Privacy Policy

Last Updated: December 1st, 2024

Thank you for visiting Neu Luma LLC (“we,” “us,” or “our”). This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit or interact with our website (the “Site”) or engage with our services. By using our Site, you agree to the collection and use of your information according to this Privacy Policy. If you do not agree with any part of this Policy, please do not use our Site or services.

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1. Information We Collect

1.1 Personal Information

We may collect personal information that you voluntarily provide to us, including but not limited to:

• Name

• Email address

• Phone number

• Company name

• Postal address (if relevant for project-related correspondence or billing)

We only collect personal information that is necessary for the purposes outlined in this Privacy Policy.

1.2 Non-Personal Information

We may also collect non-personal information automatically when you visit our Site, such as:

• IP address

• Browser type

• Operating system

• Pages you visit and time spent on them

• Referring URL or website

This information helps us understand how visitors use our Site and improve the user experience.

2. How We Use Your Information

We use the collected information for the following purposes:

• To provide services and customer support
  Communicate with you about our services, projects, or any inquiries you make.

• To personalize user experience
  Tailor our Site content and marketing to your preferences and interests.

• To improve our Site and services
  Analyze usage data to enhance the functionality and content of our Site.

• To send periodic communications
  Send updates, newsletters, or marketing materials related to our services or events. You can opt out of these communications at any time.

• To comply with legal obligations
  Fulfill our legal obligations, protect our rights, and enforce our agreements.

3. Cookies and Tracking Technologies

We use cookies and similar technologies (e.g., web beacons, pixels) to collect and store information when you visit our Site. Cookies help us understand user preferences, improve Site performance, and deliver personalized content. You can control cookies through your browser settings, but disabling cookies may limit certain features of our Site.

4. How We Share Your Information

We do not sell or rent your personal information. We may share your personal information in the following circumstances:

• Service Providers
  We may share your information with trusted third-party service providers who help us operate our Site, conduct our business, or serve our users. These parties agree to keep your personal information confidential and use it only to perform their respective services.

• Business Transactions
  In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred as part of the transaction.

• Legal Compliance
  We may share your information to comply with applicable laws, regulations, legal processes, or governmental requests. We may also share information to protect the rights, property, or safety of our company, our users, or others.

5. Data Security

We take the security of your personal information seriously and implement commercially reasonable measures to protect it from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure. We cannot guarantee absolute security.

6. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the content or privacy practices of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

7. Children’s Privacy

Our Site and services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you believe a child under 13 has provided us with personal information, please contact us, and we will take steps to delete such information.

8. International Data Transfers

If you access our Site or use our services from outside of [Your Company’s Home Country], your information may be transferred, stored, or processed in a country different from where it was collected. We will take all reasonable steps to ensure that your data is treated securely and in accordance with this Privacy Policy.

9. Your Rights and Choices

Depending on your jurisdiction, you may have certain rights regarding your personal information, such as:

• Access and Update: You may request access to or updates of your personal information.

• Deletion: You may request the deletion of your personal information, subject to certain exceptions.

• Opt-Out of Marketing: You can unsubscribe from our marketing emails by clicking the “unsubscribe” link in the email or contacting us directly.

To exercise any of these rights, please contact us using the information provided below.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will post any updates on this page, and the “Last Updated” date will indicate when this Privacy Policy was revised. We encourage you to periodically review this Privacy Policy for the latest information on our privacy practices.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or your personal information, please contact us at:

info@neuluma.com

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By using our Site or services, you acknowledge that you have read and understood this Privacy Policy and agree to our collection, use, and sharing of your information as described.